Effective Date: September 22, 2026
Last Updated: September 22, 2026
Shadow Contractor (“Shadow Contractor,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our advertising or online content, submit information, request services, communicate with us, or otherwise interact with Shadow Contractor.
Information We Collect
We may collect personal information, including:
- First and last name
- Email address
- Telephone or mobile phone number
- Mailing or service address
- Information regarding your property, project, or service needs
- Information submitted through online forms
- Communications and inquiries
- Consultation, estimate, or appointment information
- Communication preferences
- Other information you voluntarily provide
We may also collect certain information about your interactions with our website, advertisements, emails, and other digital properties. This may include:
- IP address
- Browser and device information
- Referring to websites or sources
- Pages viewed
- Website interactions
- Advertising interactions
- Approximate location derived from IP address
- Cookie and device identifiers
- Other online activity and technical information
How We Collect Information
We may collect information:
- Directly from you when you contact us, submit a form, request information, or otherwise communicate with us
- Through our website and other digital properties
- Through cookies, pixels, analytics tools, and similar technologies
- Through advertising and marketing platforms
- Through service providers and business partners
- From publicly available sources
- From other sources where collection and use are permitted by applicable law
Information collected through these methods may be combined with other information we maintain about you.
How We Use Your Information
We may use personal information for legitimate business and commercial purposes, including to:
- Respond to inquiries and requests
- Provide information about our services
- Contact prospective and existing customers
- Provide consultations, estimates, and requested services
- Follow up regarding interest in Shadow Contractor
- Provide customer service
- Personalize communications and website experiences
- Conduct advertising, marketing, and remarketing activities
- Send email communications where permitted
- Send SMS communications when the appropriate SMS consent has been separately provided
- Measure and improve advertising campaigns
- Analyze website and marketing performance
- Improve our website, services, and customer experience
- Maintain business and compliance records
- Detect and prevent fraud, misuse, and security threats
- Comply with legal and regulatory requirements
Advertising, Analytics, and Remarketing
Shadow Contractor may use advertising, analytics, marketing, and related technologies to better understand interest in our services and communicate with prospective and existing customers.
These technologies and services may collect or provide information regarding interactions with websites, advertisements, emails, or other online content.
We may use information collected through these sources to measure marketing effectiveness, understand customer interests, improve our services, personalize advertising, conduct remarketing, and communicate about Shadow Contractor services where permitted by applicable law.
Email Communications
We may use an email address collected directly or through permitted sources to communicate about Shadow Contractor, respond to inquiries, provide service-related information, and send marketing communications where permitted by applicable law.
Marketing emails will include an unsubscribe option. You may opt out of marketing emails by following the unsubscribe instructions included in those communications.
SMS Communications and Consent
Providing a telephone number to Shadow Contractor does not, by itself, constitute consent to receive marketing SMS messages.
Marketing SMS communications are subject to a separate opt-in process.
If you affirmatively opt in to receive SMS messages from Shadow Contractor, we may send recurring text messages regarding:
- Inquiries and requested services
- Consultations and estimates
- Appointments and reminders
- Project or service updates
- Customer service
- Shadow Contractor services
- Promotions and special offers
- Other marketing communications consistent with your consent
Message frequency varies. Message and data rates may apply.
Consent to receive marketing SMS messages is not a condition of purchasing goods or services.
You may opt out at any time by replying STOP to a Shadow Contractor text message.
For assistance, reply HELP, call 484-682-7731, or email john@shadowcontractor.com.
After opting out, you may receive a final confirmation message. You will not receive additional marketing SMS messages unless you subsequently opt in again.
Mobile Information and SMS Privacy
Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose information to service providers that assist us in delivering SMS communications or operating our communications systems when necessary to provide those services on our behalf.
SMS consent is specific to communications from Shadow Contractor and is not treated as consent for another business to send marketing SMS messages.
Cookies and Tracking Technologies
Shadow Contractor may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, understand website usage, measure marketing performance, personalize experiences, and support advertising and remarketing activities.
These technologies may collect information regarding your browser, device, IP address, website activity, advertising interactions, and other online activity.
You may be able to manage certain cookies through your browser settings or other available privacy controls.
How We Share Information
We may disclose personal information to vendors, contractors, and service providers that perform services on our behalf, including providers that support:
- Website hosting and operation
- Customer relationship management
- Analytics and reporting
- Advertising and marketing
- Email delivery
- Communications
- Information technology and security
- Other business operations
We may also disclose information when required or permitted by law, to protect our rights or safety, to prevent fraud or misuse, or in connection with a merger, acquisition, sale, or other business transaction.
SMS opt-in consent and mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, conducting permitted marketing activities, maintaining business records, resolving disputes, and complying with applicable legal obligations.
Third-Party Websites and Services
Our website may contain links to or interact with third-party websites, platforms, and services.
Shadow Contractor is not responsible for the privacy practices, content, or security of third-party websites and services. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Shadow Contractor
Questions about this Privacy Policy or our privacy practices may be directed to:
Shadow Contractor
331 Old Lincoln Highway
Malvern, PA 19355
Phone: 484-682-7731
Email: john@shadowcontractor.com
Website: shadowcontractor.com